SHIPPING & DELIVERY INFO ✈️
When Will My Order Ship? We hand-pack and prepare your orders from Monday to Friday (excluding public holidays). If you place an order over the weekend, we’ll jump right on it the following Monday! Standard processing takes about 5 business days from the moment your order is successfully placed.
Worldwide Delivery & Timelines Good news: we ship worldwide! Once your package leaves our hands, it typically takes 10 to 20 business days to reach its new home, depending on your country's local postal schedule. Just a quick heads-up that sometimes things take a tiny bit longer due to things we can't control, like:
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Local customs checks or clearance.
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Unexpected courier delays or busy holiday seasons.
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Severe weather updates or logistical hiccups.
We truly appreciate your patience if a little delay pops up along the way! To get your items to you as fast as possible, your order might ship from one of our regional hubs or directly from our workshops in the United States, Canada, or Australia depending on what’s in stock. If we ever find out our couriers can't reach your specific location, we’ll contact you right away to sort it out.
How to Track Your Package As soon as your order hits the road, we’ll shoot you a confirmation email packed with your unique tracking number. You can pop this number into any standard international tracking site to watch its journey! If you get stuck or need help finding it, just email us at service@swiifti.com.
Shipping Costs & Address Changes
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One Easy Fee: No matter where you live in the world, we keep things simple with a flat international shipping rate of just $2.99 USD.
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Gifts & Different Addresses: Sending a gift? No problem! Your shipping address does not have to match your billing address.
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Oops, Wrong Address? If you need to change your delivery address, please let us know before 11:00 PM (PDT, GMT -7) on the very same day you place your order. After that time, our warehouse team might have already wrapped it up, making changes impossible.