OUR PRIVACY PROMISE
Hey there! Welcome! Thanks for stopping by our store. We’re so glad you're here, and we promise to treat your personal information with the utmost respect. This Privacy Policy is our way of letting you know what information we collect, how we use it, and how we keep it safe while you shop with us.
By hanging out on our site and using our services, you’re agreeing to the data practices we describe here. Depending on how our team runs things behind the scenes, your data might be securely stored or processed in places like the United States, Canada, or Hong Kong. If you aren’t comfortable with these terms, please hit pause and discontinue using our shop.
1. The Stuff We Collect
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The info you give us: When you buy a piece, drop our customer love team an email, sign up for our newsletter, or leave a review, you share things with us like your full name, email, phone number, shipping/billing address, and payment details.
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Gifts for friends: If you send a surprise package to someone special, we’ll ask for their name, address, and phone number so we can get it safely to their doorstep.
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Behind-the-scenes tech data: As you scroll through our site, our systems automatically pick up some basic tech details to keep things running smoothly. This includes your IP address, browser type, device info, what pages you looked at, how long you stayed, and how you found us. We do this using cookies, pixels, and logs.
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A helping hand from partners: We also get standard verification or marketing updates from our payment processors, shipping partners, and social media platforms to make sure our service is top-notch.
2. Cookies & Tracking We use cookies (tiny digital files) to make your shopping experience better—like keeping track of what’s in your shopping cart or remembering your preferences. You can turn cookies off in your browser settings, but it might make some parts of the site act a little wonky. (Heads up: our site doesn't change its behavior based on "Do Not Track" browser signals).
3. How We Use Your Data We use your info to get your orders packed, processed, and shipped out to you! It also helps us chat with you through customer support, handle any returns, protect against fraud, and send you fun marketing updates (only if you’ve opted in!).
4. Sharing with Care We never sell your information. We only share it with trusted partners who help us run our business:
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Our helpers: Payment processors, shipping companies, customer service platforms, and email delivery systems.
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Team-ups: Business partners we collaborate with for joint promotions.
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Safety & Law: If the law requires it, or if we need to protect our community from fraud and unauthorized activity, we will share data with legal authorities.
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Moving forward: If our business ever merges or gets acquired, your data will move along with us to keep your service uninterrupted.
5. Texts, Adjustments, and Your Choices
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SMS: If you leave your phone number at checkout, we might text you order updates, tracking links, or abandoned cart reminders. You can opt out anytime by replying to stop.
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Your Rights: Want to see what info we have on you, update it, or delete it? Just email us!
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Emails: Unsubscribe from our fun marketing emails anytime by clicking the link at the bottom of any email. (We’ll still send you important stuff like order receipts, though!).
6. Keeping It Safe We care about your safety. That’s why we use secure encryption tech when you check out to keep your credit card info locked down. While no internet system is 100% bulletproof, we do everything we can to protect your files. We only keep your data as long as we legally and operationally need it to serve you.
7. Kids & Third-Party Links Our shop isn't meant for kids under 13, and we don't knowingly collect their info. Also, if you click a link that takes you to another website, their rules apply—so be sure to check out their privacy policy too!
Got Questions? If you have any questions, regional requests (like California privacy inquiries), or just want to chat about your data, drop us a line: Email:service@swiifti.com